IT Generalist

We are seeking an IT Generalist with a solid foundation in IT principles and hands-on experience with cloud technologies and game development tools. This role involves a mix of IT support, system administration, cloud infrastructure management, and some knowledge of game development. The ideal candidate will be a tech-savvy professional, who is curious about supporting the IT needs of a game studio.

Responsibilities:

  • Provide IT support to internal teams, ensuring the optimal functioning of workstations, software, and network.
  • Assist in the administration of cloud-based infrastructure services (e.g. AWS, Azure, Google Cloud) including monitoring, maintenance, and optimization of resources.
  • Implement and maintain IT security measures to protect data and systems.
  • Collaborate with developers to leverage cloud capabilities efficiently.
  • Manage software licenses, IT assets, and inventory.
  • Keep abreast of the latest trends and advancements in cloud services, and IT best practices.
  • Participate in the documentation and improvement of IT policies and procedures.
  • Administer team software such as Jira/Confluence, Google Workspace, Unity, Adobe.
  • Familiarity with CI/CD infrastructure (Jenkins, TeamCity, Bamboo).

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 2+ years of experience in an IT support or system administration role.
  • Hands-on experience with cloud services (AWS, Azure, Google Cloud) and understanding of cloud architecture.
  • Exposure to game development environments and technologies (Unity, Unreal Engine, etc).
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent communication and teamwork skills.
  • Familiarity with IT security practices and data protection regulations.
  • Passion for technology and continuous learning.
  • Able to administer Windows, Mac, and Linux.

Location

  • Burbank, CA.
  • Hybrid: Remote work with occasional office visits (as needed).

Benefits

  • Medical Dental Vision.
  • Unlimited PTO.
  • 401(k) matching.

Required application materials:

  • Resume
  • Cover Letter which should answer:
    • Why are you interested in working at Tic Toc Games?
    • What makes you a good fit?
    • What are you looking to get out of working with us?
    • What games are you currently playing?
Apply now